ATSER Systems Setting Changes

What happens: After logging on to an ATSER system, the browser displays a blank window.

How to fix it: If you are using Microsoft Windows XP Service Pack 2, select Tools on your browser toolbar and select Internet Options, then click the Privacy tab. Click the Settings button (under Pop-up Blocker) and type the address in the Address of Web site to allow: blank. Click the Add button and the address appears in the Allowed sites: box.

All other pop-up blockers must be disabled as well. Pop-up blockers can often be disabled by clicking an icon in your browser toolbar as shown in the top left corner of the image on the below on the left. A Yahoo pop-up blocker is shown, but most pop-up blockers operate similarly. Click Always Allow Pop-ups From..., click the Web site address in the Sources of Recently Blocked Pop-Ups: box, and click the Allow button as shown.


What happens: After logging on to an ATSER system using Microsoft Windows XP Service Pack 2, the vertical scroll bar does not appear.

How to fix it: Select Tools on your browser toolbar and select Internet Options, then click the Security tab. Click the Custom Level button and click Enable under Allow script-initiated windows without size or position ....
In addition, for Internet Explorer 7.0: Select Tools on your browser toolbar and select Internet Options, then click the Security tab. Click the Custom Level button and click Enable under Allow websites to open windows without address or status bar....


What happens: When choosing to export to Microsoft Word or Excel 2003 using Microsoft Windows XP Service Pack 2, a separate blank window appears, loads, then disappears.

How to fix it: Select Tools on your browser toolbar and select Internet Options, then click the Security tab. Click the Custom Level button. Under the main heading Downloads, click Enable under Automatic Prompting for File Downloads.


What happens: Menu items will not expand when clicked.

How to fix it: Select Tools on your browser toolbar and select Internet Options, then click the Security tab. Click the Custom Level button and click Enable under Allow status bar updates via script ....


What happens: Website does not display correctly in Internet Explorer 10

How to fix it: Turn on the Compatibility View by clicking on the Compatibility View button next to the address bar as shown below.